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How to make request for refund

This query is : Resolved 

22 September 2014 I have a client whose return were on 23.05.2014 for AY 13-14 & 15.07.2014 for AY 14-15 by Digital signature, & both the years have a good amount of refund, I m surprised to see that return filled after above client have been processed & intimation u/s 143(1) sms on cell have been received. But return as aforesaid hasn't been processed even, however many times I discussed with customer care, they just say wait for a some time your return is under process, refund will be made at any time or shortly, no mistake as they said in filling return that I thought could be reason for late refund. can anyone provide me list of higher authorities where I can complain or make request for fast refund becoz another refund filled recently processed.

22 September 2014 it takes time for the the status to change online. So wait for some more time.

24 September 2014 yes u need to keep some more patience.......


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