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How to get fd refund if don't have any document

This query is : Resolved 
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(Querist)
07 March 2024 Sir
in 2012 my friend established a partnership firm as authorised signatory, under VAT registration made FD as surety in Bank of India, after 5 years they shut the business in 2018
but in form 26As of my friend shows Fd since 2017-18 bank also confirm FD but my friend do not have account their do not have any document related Fd
how to get refund(if he opened saving account in same branch possible to transfer FD on his name)
please advise appropriate way to resolve issue
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CA R SEETHARAMAN

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CA R SEETHARAMAN (Expert)
07 March 2024 Obtain duplicate FD receipt and encash it.
In most cases, you will need to visit the branch in person to initiate the process of obtaining a duplicate FD certificate receipt. Schedule a visit to the branch where you opened the FD account and bring along any identification documents and account-related information that may be required.
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