Getting mail from GST department for non-authentication of aadhar/kYC

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This query is : Resolved

Quick Summary

If you've received a suspicious email from the GST department regarding Aadhar/KYC non-authentication for invoice transmission to ICEGATE, despite not having exported anything, it's likely a fake. The recommended action is to ignore the email and raise a query on the grievance portal, explaining that you are not involved in any export activities. Documenting the response received from the portal will be useful for future reference.

Riya Mukherjee

Riya Mukherjee (Querist)

22 March 2023 Sir/Mam,

I have got a mail yesterday, about our invoice is not transmitted to ICEGATE due to non-authentication of Aadhar/kYC documents. But we have not export anything can you please help regarding we are unable to understand why we got the mail and what should be the next step

Thanks & Regards
Riya Mukherjee

CA R SEETHARAMAN

CA R SEETHARAMAN (Expert)

22 March 2023 Fake mail ignore it.

Message likes : 1 times

Guest

Guest (Expert)

24 March 2023 You can raise a query at grievance portal stating that you have received this mail inspite of you not engaged in any export. The response received can be documented for future purpose.

Message likes : 1 times

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