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Forot password

This query is : Resolved 
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(Querist)
30 April 2013 We have forgot both the user id and pass word
to login into ACES. We have the ST-2 registration certificate with us. Can u help us for recovery of both User id and Pass Word
of our company in ACES ?
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CA Vikas Acharya

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CA Vikas Acharya (Expert)
30 April 2013 first you check the forgot password option where you have to give the answer the secret question,
if you have forgotten that too,
write a letter in duplicate on your letter head mentioning that you have forgotten the password and following person is authorised to collect the same. authorised any person, send him to the deptt, submit one copy and get receiving on other.
note: attach a copy of st-2 with your application and also don't forget to mention you email id on your apllication,
as the password will be sent on your email.
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