Error when starting windows


This query is : Resolved 

(Querist)
01 January 2014 When I start my Laptop it appears an error message ie... "Windows has recovered from an unexpected shutdown"
Problem event name:- Bluescreen
OS Versions:-6.1.7600.2.0.0.256.1
Locate ID:- 1033
By which in every 5-10 minutes my Laptop becomes Logoff.
Please help me...

Nitin Bhuta (Expert)
01 January 2014 please run virus software if it doesn't help please reformat the HD

AKHILESH (Querist)
01 January 2014 Dear Sir,
I have using Net Protector Total Internet Security anti virus software and today I have scanned my laptop.
Whether any another virus software will be downloaded & run on my computer or anything else actually i m not getting you sorry but please explain what i can do...?

@VaibhavJ (Expert)
01 January 2014 Hi

Pl refer: https://windows.microsoft.com/en-in/windows7/resolving-stop-blue-screen-errors-in-windows-7

Thanks


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