20 May 2013
YA I FOLLOWED UR STEPS ,BUT IN SUB FOLDERS ONLY ONE MICROSOFT FOLDER IS AVAILABLE WITH IN IN THAT NO OTHER MICROSOFT SUB FOLDER EXISTS... WHAT CA I DO?
20 May 2013
once u go as per my instruction given in previous reply,..
%appdate% there u will find "microsoft folder"
once u open it so many folders will show out of it you have to go for folder "forms" if you find any of two extension files as i mentioned in previous reply just delete it,.
normally u should get solution as per above if not yet get resolved
just go to this and press on "fix it button"
still not resolved, i don't think there is another solution for you,..take help of some technician,..he also will not do any more than i suggested,..he may uninstall of re-installs microsoft office"
note: if your downloading out side excel addins better save and run it in other than c drive
u may try all solutions given in
http://support.microsoft.com/kb/307410
still not resolved contact some technician he will take care of it