Error in RPU 5.1


This query is : Resolved 

Quick Summary
Users are encountering errors with RPU 5.1, specifically related to financial year 2023-24 tax regulations. The issues involve allowances under section 10(14) and the choice to opt in or out of taxation under section 115BAC. Solutions suggested include selecting 'yes' for the 115BAC option or contacting TIN_AIN@proteantech.in with a screenshot if the problem persists, though Protean has acknowledged a system glitch and is working on a fix.

21 May 2024 1) T_FV_6351 Applicable and Mandatory For Financial Year 202324 onwards 'Other special allowances under section 10(14)'.
2) T_FV_6354 If 'N' is selected for field 'Whether opting for taxation u/s 115BAC? OR Whether opting out from taxation u/s 115BAC(1A) (Applicable from FY 2023-24 onwards) [Yes/No] ', then no value should be specified under this field for statements from FY 2023-24
a) Travel Concession or assistance [section 10(5)]
b) House Rent Allowance [Section 10(13A)]


KINDLY SUGGEST ME HOW TO RESOLVE THE ERROR

26 May 2024 Select 'yes' for "Whether opting for taxation u/s 115BAC? OR Whether opting out from taxation u/s 115BAC (1A) [Yes/No]"

If problem still persists, file complaint to : TIN_AIN@proteantech.in along with screenshot.

29 May 2024 REPLY FROM TIN_PROTEAN FOR 24Q ERROR

Dear Sir/Madam,

Apologies for the inconvenience cause to you.



Refer to your below concern mentioned in email after analysing your files it is observed that there is some technical glitch at our system end and our system team is working on the issue to resolve it allow us some time once the issue is resolved we will update you on the same.

29 May 2024 Correct, most of the deductors received same mail. Wait till the problem is resolved.

05 September 2024 Good Luck.


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