ERROR in e-verification of revised IT return.

This query is : Resolved

lakshmi narayana (Querist)
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20 July 2021 "To continue verifying this return, you have to verify your original return first or you can discard your previous original return from View filed returns"-
facing this type of error in the process of e verification of revised return. however i have e-verified original IT return through adhar otp.

Deepa B

Deepa B (Expert)
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20 July 2021 Please clear cookies in the browser and try. If the error continues, please contact helpdesk because the new portal has various issues. Also you can raise a grievance.

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CA Rashmi Gandhi

CA Rashmi Gandhi (Expert)
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21 July 2021 System error, raise grievance against it

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Aashok Kumar Sharma online

Aashok Kumar Sharma online

(Expert)
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21 July 2024 To resolve an error message indicating a mismatch in the e-verification process of your revised Income Tax return, follow these steps: 1) Verify the original return status, 2) Recheck the revised return details, 3) Discard the previous return, 4) Clear cache and cookies, 5) Use a supported browser, 6) Retry the verification process, 7) Contact the Income Tax helpdesk for assistance, and 8) Keep records of communications and seek professional help if needed.

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