ERROR in e-verification of revised IT return.

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This query is : Resolved

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If you're encountering an error when trying to e-verify your revised Income Tax return, even after verifying the original one, there are several steps you can take. The system suggests either verifying your original return first or discarding the previous one. It's also recommended to clear your browser's cookies and cache, try a different browser, and recheck all details on your revised return. If the problem persists, you should contact the Income Tax helpdesk or raise a grievance through the official portal.

lakshmi narayana

lakshmi narayana (Querist)
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20 July 2021 "To continue verifying this return, you have to verify your original return first or you can discard your previous original return from View filed returns"-
facing this type of error in the process of e verification of revised return. however i have e-verified original IT return through adhar otp.

Deepa B

Deepa B (Expert)
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20 July 2021 Please clear cookies in the browser and try. If the error continues, please contact helpdesk because the new portal has various issues. Also you can raise a grievance.

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CA Rashmi Gandhi

CA Rashmi Gandhi (Expert)
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21 July 2021 System error, raise grievance against it

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Aashok Kumar Sharma online

Aashok Kumar Sharma

(Expert)
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21 July 2024 To resolve an error message indicating a mismatch in the e-verification process of your revised Income Tax return, follow these steps: 1) Verify the original return status, 2) Recheck the revised return details, 3) Discard the previous return, 4) Clear cache and cookies, 5) Use a supported browser, 6) Retry the verification process, 7) Contact the Income Tax helpdesk for assistance, and 8) Keep records of communications and seek professional help if needed.

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