E filing password query

This query is : Resolved

Querist : Anonymous

Querist : Anonymous (Querist)

24 January 2014 Respected CCI Members.

after registering my pan of Income tax site i have forget the password and Registered email id too. i have never filed any I.T Return. even i forget the seceret question answerd at the time of registration at income tax site.
so what can i do to reset my password. ??

i heared about the validate email id of income tax. but the password will be sent to the id which i have forget...
So please suggest how to reset the password in these conditions....??????
Please Please reply..

Thanking You

Regards::::

Querist : Anonymous

Querist : Anonymous (Querist)

01 February 2014 Request to all CCI Expert to address this query. now a days its a one of the biggest problem.

Thanks

Aashok Kumar Sharma

Aashok Kumar Sharma (Expert)
Follow

21 July 2024 If you have forgotten your password and registered email ID on the Income Tax e-filing portal and cannot recall the secret question answer, you can still reset your password. Here’s what you can do:

### Steps to Reset Password on Income Tax e-filing Portal:

1. **Using Aadhaar OTP (One-Time Password):**
- Visit the Income Tax e-filing portal: https://www.incometaxindiaefiling.gov.in/.
- Click on the "Login Here" button.
- On the login page, click on "Forgot Password?" option.
- You will be prompted to enter your PAN, followed by Captcha. Click on "Continue".
- On the next screen, you will see options for resetting your password. One of the options is "Using Aadhaar OTP".
- If your Aadhaar is linked to your PAN and your mobile number is updated in Aadhaar, you can choose this option.
- Follow the instructions to receive an OTP on your Aadhaar registered mobile number, which you can use to reset your password.

2. **Resetting Through Bank Account Details:**
- Alternatively, you can choose the option "Using Net Banking login credentials" if your PAN is linked to your bank account.
- Select your bank from the list of provided banks and click on "Login".
- Follow the instructions to log in using your net banking credentials and reset your password.

3. **Contacting Income Tax Department:**
- If the above methods are not feasible (for instance, if Aadhaar is not linked or bank details are not updated), you can contact the Income Tax Department's helpdesk.
- Provide them with your PAN details and explain the situation. They may ask for identification proof to verify your identity.
- Once verified, they can help you reset your password manually.

4. **Updating Email ID:**
- If you still have access to your registered email ID but forgot the password, you can try to recover your email account first.
- Once you regain access to your email account, you can proceed to reset your Income Tax e-filing portal password using the methods mentioned above.

### Important Points to Note:
- **Ensure Aadhaar/Bank Account Linking**: Make sure your PAN is linked to Aadhaar or your bank account for smoother password reset options.
- **Verification**: The Income Tax Department may require identity verification documents to reset your password.
- **Secure Your Account**: After resetting your password, ensure you update your profile details and keep your login credentials secure.

If you are still facing issues, consider seeking assistance from a tax professional or visiting your nearest Income Tax office for personalized help.

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