Challan File (.csi)download issue

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Student (Querist)
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03 October 2022 Dear Sir,
I am not able to download challan file from e-portal to file TDS return for Q2_FY 2022-23 . Is there any problem you know. However, the same can be downloaded from TIN NSDL but while validation it shows challan unmatched type c.
Pl guide.
Thanks in advance.

Aashok Kumar Sharma online

Aashok Kumar Sharma online

(Expert)
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06 July 2024 It seems like you're facing issues with downloading and validating the TDS challan file for filing your returns. Here are a few steps you can take to resolve this issue:

1. **Check Portal Status**: Verify if there are any technical issues or downtime notifications on the e-portal where you're trying to download the challan file. Sometimes portals undergo maintenance or face technical glitches that can affect download functionality.

2. **Browser Compatibility**: Ensure that you are using a compatible browser and that it is updated to the latest version. Sometimes, outdated browsers can cause issues with downloading files from portals.

3. **File Format**: Check the format of the file you are downloading. Ensure it is in the correct format required for TDS return filing (typically text or .txt format). If it's a .zip file, make sure to extract it properly before validation.

4. **Challan Details**: Verify the details entered while downloading the challan file, such as the financial year, quarter, and type of payment (like TDS). Ensure these details match your requirements and are correctly selected.

5. **NSDL TIN Website**: Since you mentioned being able to download from TIN NSDL but facing validation issues, ensure that the file format and content match the requirements specified for TDS return filing as per NSDL guidelines.

6. **Contact Support**: If the issue persists, consider contacting the support team of the e-portal or NSDL TIN for assistance. They can provide specific guidance or troubleshoot issues related to downloading and validating challan files.

By following these steps, you should be able to resolve the issue and proceed with filing your TDS return for Q2 FY 2022-23 smoothly.

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