Cancelled and new Invoice Related
This query is : Resolved
21 November 2022
Dear Expert's
One of my client raised a invoice and sent to the customer in the invoice due to some correction (rate difference) so the invoice has been cancelled and New invoice has been raised in the same date.
But, the customer has inward the material and make GRN with the old (cancelled Invoice) they also make the payment for the old invoice.
Therefore, now we can't cancel the New invoice because of 24 hours crossed and can't able to activate the cancelled Invoice.
1. Can we activate the cancelled Invoice?
2. How to resolve this issue.
Dear Expert's please help
One of my client raised a invoice and sent to the customer in the invoice due to some correction (rate difference) so the invoice has been cancelled and New invoice has been raised in the same date.
But, the customer has inward the material and make GRN with the old (cancelled Invoice) they also make the payment for the old invoice.
Therefore, now we can't cancel the New invoice because of 24 hours crossed and can't able to activate the cancelled Invoice.
1. Can we activate the cancelled Invoice?
2. How to resolve this issue.
Dear Expert's please help
21 November 2022
1 Not possible.
2 Ask the customer to correct GRN .
2 Ask the customer to correct GRN .
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