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BRC for Exports to Nepal and remittance received in Rupees through NEFT & RTGS mode

Dear Sir,

Our company has exported goods to Nepal and remittance received in rupees from Nepal through NEFT/RTGS route.
The Shipping Bill transactions i.e. goods exported to Nepal showing as outstanding in EDPMS (Export Data Processing and Monitoring System ) list.
Since remittance received from Nepal customer through NEFT/RTGS transactions, ICICI bank asking NOC certificate from remitter's bank or MT103.

Due to above reason Shipping bills pending for e-BRC and customs also sending reminders for closure of this shipping bill, please advice how make it possible to do e-BRC from bank end.
Further, the below citation is also seen in RBI portal where these transactions no need to report to RBI.\

Methods of Payment for Export of Goods and Services to Nepal and Bhutan

6. Rupee transfers from accounts in India of Indians, Nepalese and Bhutanese resident in Nepal and Bhutan as well as of Indian, Nepalese and Bhutanese firms, companies or other organisations (including banks) functioning in these countries against exports to these countries from India or against any other transaction can be made freely without reference to Reserve Bank.

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