Unsigned Bill in PDF Format

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Swati S. (Querist)
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17 June 2011 This query is regarding a web-based company that sells online publications. The company is small with turnover less than Rs. 8 lacs per annum. If it accepts cash transfers to bank account as the mode of payment, is it sufficient to raise bills in PDF format, if a customer asks for it. Is the company under any obligation to put signatures on a printout and mail it to the customer?

U S Sharma

U S Sharma (Expert)
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20 June 2011 print the bill, put signature, scan it and then send in pdf

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Swati S.

Swati S. (Querist)
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21 June 2011 thank you for the reply! I have a related query also. Confirmation emails generated from online ordering systems are often treated as sufficient proof of sales. They do not contain any signature or seal, only the transaction details. Can the same rule apply if the receipt is created as PDF or any other digital format by the seller, i.e, no requirement for signature, only the transaction details?

U S Sharma

U S Sharma (Expert)
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21 June 2011 orders are not commercial documents, it may be cancelled in way, but invoice is commercial document which transfers the ownership of goods or service against commercial considarations,

you can use diginal signed invoices.

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