Unable to sign roc form

This query is : Resolved

CA SONIYA AGARWAL (Querist)
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25 November 2014 I AM UNABLE TO SIGN ROC FORM WITH USB TOKEN DSC , THE ERROR SHOWN IS AS UNDER :

ERROR ENCOUNTERED WHILE SIGNING
THE WINDOW CRYPTOGRAPHIC SERVICE PROVIDER REPORTED AND ERROR
AN INTERNAL ERROR OCCURRED

CS Adnan Shaikh

CS Adnan Shaikh (Expert)
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25 November 2014 This problem is occurring maybe because your token driven is not installed properly.

First uninstall the old driver and restart the computer, then again re-install the drivers.

A similar problem was faced by me sometimes back.

CA SONIYA AGARWAL

CA SONIYA AGARWAL (Querist)
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25 November 2014 how to uninstall the old driver , from control panel , how shall i find driver to be uninstalled

CS Adnan Shaikh

CS Adnan Shaikh (Expert)
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25 November 2014 The name in control panel may be somewhat 'epass' or 'etoken' depending on the token you are using or used.

CS Adnan Shaikh

CS Adnan Shaikh (Expert)
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25 November 2014 The name in control panel may be somewhat 'epass' or 'etoken' depending on the token you are using or used.

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