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Unable to sign roc form

This query is : Resolved 
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(Querist)
25 November 2014 I AM UNABLE TO SIGN ROC FORM WITH USB TOKEN DSC , THE ERROR SHOWN IS AS UNDER :


ERROR ENCOUNTERED WHILE SIGNING
THE WINDOW CRYPTOGRAPHIC SERVICE PROVIDER REPORTED AND ERROR
AN INTERNAL ERROR OCCURRED
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CS Adnan Shaikh

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CS Adnan Shaikh (Expert)
25 November 2014 This problem is occurring maybe because your token driven is not installed properly.

First uninstall the old driver and restart the computer, then again re-install the drivers.

A similar problem was faced by me sometimes back.
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CA SONIYA AGARWAL

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CA SONIYA AGARWAL (Querist)
25 November 2014 how to uninstall the old driver , from control panel , how shall i find driver to be uninstalled
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CS Adnan Shaikh

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CS Adnan Shaikh (Expert)
25 November 2014 The name in control panel may be somewhat 'epass' or 'etoken' depending on the token you are using or used.
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CS Adnan Shaikh

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CS Adnan Shaikh (Expert)
25 November 2014 The name in control panel may be somewhat 'epass' or 'etoken' depending on the token you are using or used.
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