Unabl to login 'https://www.tdscpc.gov.in/app/login.xhtml?usr=Ded'

This query is : Resolved

Sadashiv N (Querist)
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14 October 2024 So many problems in IT portals.
https://www.tdscpc.gov.in/app/login.xhtml?usr=Ded
I registered on traces portal earlier and got username and password to login as deductor. But now, it is not logging in
My 27Q form is submitted, verified and accepted. I need to issue Form 16A to the NRI seller.

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1) When I login to Traces website as a deductor with TAN and passowrd, it says 'Invalid details'

2) When I ask for 'Forgot user Id' with TAN, it says u are not registered with Traces.

3) When I try to register to traces as new user it gives following error messages
Register as New User

Validation Details
Please enter TAN details as per details from "Know Your Tan Link" on incometaxindiaefiling site

Already registered on e-filing site.
Invalid Details could be because of
i. TAN Not Available in TAN MASTER OR
ii. All the statements filed for Financial Year 2009-10 and onwards are in cancelled state OR
iii. All the statements filed for Financial Year 2009-10 and onwards are NIL Statements (having ALL challans with amount=0)

Only God knows what they have written..
Anybody faced similar issues and any solution for the same?