Traces problem

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A user is experiencing difficulties submitting an online TDS correction return on the TRACES portal, despite their DSC working for other functions. They suspect it might be a portal issue or related to the large number of corrections. Another user suggests updating the Em-signer utility to the latest version (v2.0), running it as administrator, and ensuring it's active in the background to resolve submission problems.

Arun Prabhakar

Arun Prabhakar (Querist)
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09 June 2023 I am unable to file online TDS correction return on Traces.It is ready for submissionbut when i submit ...There is no response.
Everything is okay and i have filed other correction returnswith DSC..Even in this case DSC is functioning for other work but not submitting the file...Is this portal issue or something else..
There are 3000 employees correction ...is this problem is due to size...if any one faced such problem ...kindly guide...
i also tried in offfline mode ..the software doubled entries there...hats why i choose online mode..

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Dhirajlal Rambhia

Dhirajlal Rambhia (Expert)
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09 June 2023 Updated Em-signer utility is available for download.
Existing utility will stop working w.e.f. March,19, 2023.
Users need to uninstall existing Em-signer utility and download updated version using Web signer setup V 2.0 link available under 'Download' Tab at the login of user at TRACES website.

Sowmya.G

Sowmya.G (Expert)
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09 June 2023 Sir kindly download the latest emsigner utility. Please run as administrator once downloaded. Ensure the emsigner is running in background. If you are not able to see the dsc signing page double click on the emsigner utility. Online correction is hassle free. Kindly share the screenshots in DM if you are still not able to resolve your issue.

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