02 February 2015
I Have filed ST-1 Of My Company but after submitting the application online, no acknowledgement was generated. Now what to do as we have to submit that acknowledge too with department.? Thanks
25 July 2025
If you’ve filed your Service Tax registration application (ST-1) online but did not get an acknowledgement, here’s what you can do:
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### Steps to handle missing ST-1 acknowledgement:
1. **Check your email and SMS:**
* Often, acknowledgement is sent to the registered email ID and mobile number. * Verify your spam/junk folders as well.
2. **Login to the Service Tax portal:**
* Visit the official Service Tax or GST portal (as applicable for the filing period). * Use your login credentials to check the status of your application. * There is usually a **“Registration Status”** or **“Track Application”** option where you can view and download the acknowledgement.
3. **Download the acknowledgement again:**
* If the application is accepted, the system should allow you to download the **Acknowledgement Receipt (ARN)**. * Save it as a PDF and print it for submission.
4. **If no acknowledgement is available online:**
* Sometimes, due to technical glitches, acknowledgement generation can fail. * In that case, **contact the Central Excise/Service Tax department’s helpdesk or the jurisdictional officer**. * You may also call the central Service Tax helpdesk number or send an email requesting assistance.
5. **Re-filing the application (last resort):**
* If the application is not reflected at all and you don’t get any acknowledgement, you may need to **resubmit the ST-1 application**. * Before resubmitting, confirm with the department to avoid duplicate registrations.
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### Important:
* Keep proof of submission like **transaction ID, payment receipt, or any confirmation message** received during online filing. * This can be used to demonstrate that you initiated the registration.
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If you want, I can guide you on how to check the status on the portal or draft an email to the department for your case. Would you like that?