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Request for Assistance with ITR Refund Transfer to New Bank Account

This query is : Resolved 
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(Querist)
25 October 2023 I have registered as legal heir and filed ITR AY2023-24 for my deceased mother successfully and awaiting credit of refund amount. However all the bank accounts for ITR refund has been closed prior filing which were associated with her PAN and Name. How do I proceed with getting the refund to my bank account where I have received my ITR refund? Whenever I am raising a refund reissue request from portal its getting failed automatically because my mother's PAN is not linked to my bank account.
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Aashok Kumar Sharma online

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Aashok Kumar Sharma online (Expert)
15 January 2024 As a legal heir you should be able to use your bank account. Please do create a grievance ticket and reach out to AO
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