Req help for roc annual filing
This query is : Resolved
12 December 2014
I have filled up the eforms and completed Pre scrutiny . But the submit button on each form is disabled. Then how can I file the particular form.
Moreover, my system is not detecting the DSC as 'Browse' button to detect DSC is not working while creating new user id for e filing.
Moreover, my system is not detecting the DSC as 'Browse' button to detect DSC is not working while creating new user id for e filing.
12 December 2014
Download the latest version of JAVA from mca website.
12 December 2014
Shivaji sir, I have downloaded java & acrobet reader from MCA site to comply with software req. but still problem existing (i.e. submit button is disabled )
21 July 2025
Here’s a step-by-step troubleshooting guide you can follow and share regarding the ROC e-filing issues—especially the disabled submit button and DSC detection problems:
Subject: Troubleshooting ROC Annual Filing Issues – Disabled Submit Button & DSC Detection
Dear [Name],
I understand you are facing the following issues while filing ROC annual returns:
Submit button disabled after pre-scrutiny of e-forms.
Digital Signature Certificate (DSC) not detected (Browse button not working) when creating a new user ID for e-filing.
Here are some steps you can follow to resolve these issues:
1. Ensure Proper Java Setup
Download and install the latest version of Java Runtime Environment (JRE) from the MCA official website.
After installation, restart your system before accessing the MCA portal.
Confirm Java is enabled in your browser (especially for Internet Explorer). For Chrome/Edge, use Java-compatible browsers or standalone software as Java applets might not work.
2. Use Supported Browser and Settings
Preferably use Internet Explorer 11 or Mozilla Firefox with Java enabled. Some modern browsers may block Java plugins or have compatibility issues.
Add the MCA portal URL to the trusted sites list in your browser’s security settings.
3. Enable Java and Pop-ups
In your browser’s security settings, ensure that Java is allowed to run.
Disable popup blockers or whitelist the MCA portal to allow all popups, as some buttons or dialogues appear as pop-ups.
4. DSC Token Setup
Make sure your DSC token drivers are properly installed on your system.
Insert the USB token and check if it is recognized by your system.
Use the MCA utility ‘Check DSC’ available on the MCA website to verify your DSC token status.
When using the ‘Browse’ button to select DSC file, sometimes the dialog may be hidden or behind other windows—check carefully.
5. Pre-Scrutiny & Submit Button Issue
After pre-scrutiny, ensure all mandatory fields are correctly filled and validated; an error might disable the submit button.
Try saving the form, closing, and reopening it before submitting.
Clear browser cache or try on a different system if possible.
6. Additional Help
MCA portal has a helpdesk number and email; you can reach out for technical support if issues persist:
Phone:
Email: helpdesk@mca.gov.in
Subject: Troubleshooting ROC Annual Filing Issues – Disabled Submit Button & DSC Detection
Dear [Name],
I understand you are facing the following issues while filing ROC annual returns:
Submit button disabled after pre-scrutiny of e-forms.
Digital Signature Certificate (DSC) not detected (Browse button not working) when creating a new user ID for e-filing.
Here are some steps you can follow to resolve these issues:
1. Ensure Proper Java Setup
Download and install the latest version of Java Runtime Environment (JRE) from the MCA official website.
After installation, restart your system before accessing the MCA portal.
Confirm Java is enabled in your browser (especially for Internet Explorer). For Chrome/Edge, use Java-compatible browsers or standalone software as Java applets might not work.
2. Use Supported Browser and Settings
Preferably use Internet Explorer 11 or Mozilla Firefox with Java enabled. Some modern browsers may block Java plugins or have compatibility issues.
Add the MCA portal URL to the trusted sites list in your browser’s security settings.
3. Enable Java and Pop-ups
In your browser’s security settings, ensure that Java is allowed to run.
Disable popup blockers or whitelist the MCA portal to allow all popups, as some buttons or dialogues appear as pop-ups.
4. DSC Token Setup
Make sure your DSC token drivers are properly installed on your system.
Insert the USB token and check if it is recognized by your system.
Use the MCA utility ‘Check DSC’ available on the MCA website to verify your DSC token status.
When using the ‘Browse’ button to select DSC file, sometimes the dialog may be hidden or behind other windows—check carefully.
5. Pre-Scrutiny & Submit Button Issue
After pre-scrutiny, ensure all mandatory fields are correctly filled and validated; an error might disable the submit button.
Try saving the form, closing, and reopening it before submitting.
Clear browser cache or try on a different system if possible.
6. Additional Help
MCA portal has a helpdesk number and email; you can reach out for technical support if issues persist:
Phone:
Email: helpdesk@mca.gov.in
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