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Refund problem

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13 February 2016 assessee has not received refund for a.y.2009-10..... he has made enquiry in Income tax office.officer replied that refund has been dispatched from office to banker in a.y.2010-11 bt Banker doesnot issue d same to the assessee....in this case what steps to be taken by assesses as refund amount is huge.....early reply is solicited....thanks in advance...
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daya shankar singh

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daya shankar singh (Expert)
13 February 2016 Mail to itro@sbi.co.in with all your detail available with you.
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