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This query is : Resolved

Abishek Gupta (Querist)
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28 February 2020 Sir,i had made payment for intermediate exam fees but the payment gets failed and amount debited from my account and no pdf for the same is generated.After 2 days i made a payment from another account it was successful.So how can i get refund for the first payment which gets failed .Contacted with the icai but no reply .so please help on this for the procedure to ask for refund with the correct mailing site where i can mail again .please help me sir its very urgent.

CA Mayur Todmal

CA Mayur Todmal (Expert)
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29 February 2020 Q25.
I filled in the on-line form and also paid the exam fees. However, when I saw the credit card/bank statement, I realized that the amount of the exam fees has been debited more than once in my account. It appears that I might have paid the exam fees more than once. Can I get a refund of the excess amount paid by me? What is the procedure for claiming the excess exam fee payment arising on account of multiple payments/lost transactions etc?
Ans:
Multiple payments received by us, if any, for a single student (with same registration number), will be identified by the system and are refunded for the credit of the respective accounts from where they originated, by the office, within 21 days of the last date for submission of forms.
In case you have made payment of exam fees more than once and that is received by us for the same student registration number and you do not get a refund within 30 days from the last date for submission of forms, you can claim a refund of the excess amount paid by you, by writing to us within 45 days from the last date for submission of forms, along with documentary evidence, such as bank/credit card statement, of having paid the exam fees more than once. ICAI will verify the same and refund the excess amount, if any, paid by you.

Ref:
https://icaiexam.icai.org/helppop.php?ec=p&in=faq

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