06 February 2020
Dear sir, My father has shares of HDFC bank in physical form. The Dramatic Services issued him shares cerificate and sent them by speed post which neither reach us and, according to them, not returned to them. When he emailed them about it they are asking him to apply for duplicate share certificate. Since, as it appears it was lost in transit, the onus of losing falls on the issuing authority. My father is 82 years old and is suffering from cancer and he needs to dematerialize these shares in order to sell them. Can you please advise me how to follow this case? Shall we ask Dramatics Services to lodge complaint of lost as it is not my father's fault to lose them as he never possessed them physically. Thank you in anticipation. Sanjay
06 February 2020
Considering the health issue of your father, it is advised to get it dematerialised at the earliest. Leave aside, for the time being, who is at fault. Do as directed by the share transfer agent
06 February 2020
The procedure may differ from share transfer agent to agent. So be in touch with the Share Registrar (Mostly it should be Dramatic Services) and inform about the procedure. Normally they ask for Indemnity bond. The draft of the bond is provided by the share registrar
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