Payment made to customs through icegate

This query is : Resolved

CA Sanjay Bag (Querist)
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11 December 2012 Dear Sir,
Recently we have made a payment to Customs through the ICEGATE site by online; bank challans are generated. But later we found that the amount was not credited to Customs. But from Bank we to know that they debited the amount accrodingly. We also take help of Customs Online. But no result yet has been come. On the other hand Customs refuse us to clear the goods. Please help.

RAMESH KUMAR VERMA

RAMESH KUMAR VERMA (Expert)
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12 December 2012 In case of problems in e-Payment, the Importer/CHA can contact the ICEGATE 24 hour helpdesk by phone at toll free no. 1800-3010-1000 or by email at icegatehelpdesk @ icegate.gov.in . They can also contact the Systems Manger/AC (EDI) at Customs Location. in your case it will be best to approach meet personally in ICEGATE Headquarter office. in new Delhi Near ITO

Rama Krishnan

Rama Krishnan (Expert)
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12 December 2012
AGREE WITH MR VERMA

HELPDESK OF ICEGATE KEEP ATTENDING SUCH ISSUES AND THEY RESPOND FAST.

CA Sanjay Bag

CA Sanjay Bag (Querist)
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12 December 2012 Thank you both

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