Non-receipt of OTP on my email-id for e-verification for request for registration as Representative


This query is : Resolved 

Quick Summary
If you're experiencing delays in receiving OTPs via email for e-verification when registering as a Representative Assessee, you're not alone. While mobile OTPs arrive promptly, email verification can take hours or fail entirely. Suggestions include double-checking your registered email address, lodging a formal grievance, and attempting the process during off-peak hours. Unfortunately, reaching the Income Tax department directly for assistance can be challenging.

(Querist)
12 September 2025 I am filing request for registration as Representative Assessee for deceased person. I have submitted required documents and I received OTP on mobile immediately but not on email id, there was 12 hours delay when email was received after mobile otp received.
now, I am again trying, but still I am facing same problem again and again, what to do? I have tried all the contact numbers of Income tax, but could not be connected.
please, do the needful.

12 September 2025 Check if your email ID is correct.
File complaint under 'Grievance'
Try during late hours ....

19 September 2025 Good Luck...


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