23 August 2013
CPC will now send IT password to only registered mail ID. If we dont have any information for password reset(e-mail id, secret answer,Ack no., bank A/c then u cant reset ut password...If u ask CPC...It says we r advised to do so by IT Dept.Now think on ur own how to reset password otherwise only way is to file ITR offline which is more chronic or simply dont file ITR until any further ammendments.
26 August 2013
1)call to "efiling" help line number available on efiling portal and ask them to guide on how to reset password if unable to access registered mail id . . they will suggest how to get password to alternate mail id
2)you send a mail again to "validate" mail id specifying that you unable to access registered mail id and request to reset password to current mail id..