28 September 2026
A Taxpayer is seeking advice regarding an Old Tax Demand for AY 2012-13 that has been used to adjust their AY 2026-27 refund But Not adjusted and full amount of refund against the said demand was credited to the Taxpayer Bank Account And Even the Taxpayer has not submitted any response to the said demand notice issued by department to adjust their demand against refund for AY 2026-27. According to the Taxpayer, the said demand was not payable, as the relevant taxes had already been paid. In earlier years, the Tax Payer had submitted a response against the said outstanding demand, duly supported with documents/attachments which is still evident from the Income Tax Portal But The actual response, supporting documents/attachments and A.O.'s consequential order/reasons are not presently available/visible on the Income Tax Portal. The physical records are also not readily traceable with the taxpayer. Please advise next course of action to get this demand officially closed from the Income Tax Portal as it is deemed that no demand is outstanding towards the taxpayer which is evident that the taxpayer received full amount of refund for AY 2026-27 and Income Tax Portal still showing that the taxpayer submitted response in earlier years against this demand although no records are available on the Income Tax Portal.