Mca error

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This query is : Resolved

Juhi Agrawal (Querist)

19 August 2018 I have registered myself under "Business User" in MCA. Now when I am trying to create my account under registered user, it is showing me following error:
"•BP role ZREG already exists for partner 90056023"
Please help to resolve the same.

Aashok Kumar Sharma

Aashok Kumar Sharma

(Expert)

03 August 2024 The error "BP role ZREG already exists for partner 90056023" indicates that there's already a Business Partner (BP) role registered for the partner ID you've used, which is causing a conflict during your registration process on the MCA21 portal.

Here’s how you can resolve this issue:

### **1. Check Existing Registrations**

- **Verify Existing Role:** Confirm if the Business Partner (BP) role “ZREG” is already assigned to your partner ID (90056023) by checking the existing registrations or user details in the MCA system.
- **Login to MCA:** If you can access the MCA portal, check under your existing registrations or user profiles to see if this BP role has already been assigned.

### **2. Contact MCA Help Desk**

- **Raise a Ticket:** Contact the MCA help desk or technical support team to report the issue. Provide them with the error message and details of your partner ID. They should be able to help you resolve the conflict or provide guidance on correcting the registration.
- **Provide Details:** Be ready to provide your registration details, partner ID, and any other relevant information they might require.

### **3. Clear Browser Cache and Cookies**

Sometimes, browser issues can cause errors:

- **Clear Cache:** Clear your browser’s cache and cookies or try using a different browser to see if the issue persists.
- **Try Incognito Mode:** Access the MCA portal in an incognito or private browsing mode to avoid any cached issues.

### **4. Check for Duplicate Accounts**

Ensure that there are no duplicate accounts or roles registered under your partner ID:

- **Verify Details:** Double-check the registration details and see if any duplicate registrations exist that might be causing the conflict.
- **Resolve Duplicates:** If you find duplicate entries, follow the procedure to resolve them, possibly by contacting MCA support.

### **5. Re-register**

If the issue persists and you cannot resolve it with the above steps:

- **Re-register:** Try registering again with a new or different partner ID if possible. Ensure that all details are correctly filled out and that there are no duplicate roles.

### **6. Review MCA Portal Notifications**

Occasionally, the MCA portal might have specific notifications or updates regarding registration issues:

- **Check Notifications:** Look for any updates or notifications on the MCA portal related to registration errors or issues.

### **Summary**

To resolve the error “BP role ZREG already exists for partner 90056023”:

1. **Check existing registrations** for conflicts or existing roles.
2. **Contact the MCA help desk** for assistance.
3. **Clear browser cache and cookies** or try a different browser.
4. **Verify and resolve any duplicate accounts**.
5. **Re-register** if necessary or check for any MCA portal notifications.

These steps should help you troubleshoot and resolve the issue with your MCA registration.

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