ITC04 return error

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Users are encountering an error when trying to file their ITC04 returns for Q1 & Q2, specifically related to JSON structure validation. While downloading the latest offline tool was suggested, it did not resolve the issue for one user. The problem persists even after trying the recommended steps, indicating a potential deeper problem with the ITC04 filing process.

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(Querist)
28 December 2020 Dear Expert,

We are not able file our ITC04 return for Q1 & Q2 , kindly suggest us to file our pending return, below is the error report [(ITC Form V 2.5) Latest ITC version only downloaded & utilised].

Error in Json structure validation in GST ITC04 Return. Please download the latest offline tool from portal and try again.

Regards,
Naveen Kumara C D

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Aashok Kumar Sharmapro badge

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Aashok Kumar Sharmapro badge (Expert)
28 December 2020 As per error, please download the latest version and give a fresg try and if not resolved post a complaint in GST Self Help Portal.
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Naveen Kumar C D

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Naveen Kumar C D (Querist)
29 December 2020 Thank you for your reply, we already done all the above circuses, but no use.
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CA Harshawardhan Nigade

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CA Harshawardhan Nigade (Expert)
30 March 2021 Is your ITC 04 Uploaded?
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