Issue related to refund

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This query is : Resolved

Jigar Chudasama (Querist)

23 June 2014 Dear Experts,
Hello,
My query is,
One of the assessee has refund due for a.y. 2013-14 but still he didn't received. As per income tax record refund is credited in the bank a/c through ECS. Assessee has filed the income tax return online. Further when he checked out he found that bank a/c no. provided was wrong. So when he further tried to submit refund reissue request it didn't further proceeded stating there is no mistake in issuing refund. He checked out with SBI, they said there is no matter pending from their account and when he tried to contact the bank where he has his bank account they replied they didn't got such notice. so please provide right guidance what to do now?
thanks in advance..

CA Rinkal

CA Rinkal (Expert)

23 June 2014 DEAR MR JIGAR

IN YOUR CASE PLEASE TALK TO CPC DEPARTMENT ON THE TOLL FREE NUMBER-18004282229

and mail the detail at :- itro@sbi.co.in

you will get the satisfactory reply.

if no reply is being receive then online grievance portal is there. complain and you will surely received the perfect solution

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