19 September 2021
My building society had made some billing error in my monthly maintenance bill and based on this some amount was wrongly credit to my maintenance bill; as a result my monthly charges got reduced for that month based on this error. I paid the bill as per this new amount mentioned or demanded. In the next month the society noticed the billing error and they corrected this by adding the wrong credit amount given to the current months bill this was accepted. But along with differential amount they charged me interest at 21% for wrong credit given to me by society. Please advice if this is acceptable and can they charge this interest
20 September 2021
NO. Its not your fault. You paid bill as per their demand. If any mistake was there from their end, you should be ready to pay the difference; but they cannot charge interest for that.