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Income tax refund claim

This query is : Resolved 
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(Querist)
26 December 2013 Respected Members,
I filed IT returns of 3 persons within due dates in P.Y 2012-13. They are all entitled to refund. But none of them got refund till today. What should be the next step? Should I wait further? Is there any other remedy available which I can exercise in order to claim refund?
Please Suggest.
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TRINATH

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TRINATH (Expert)
26 December 2013 hi,
once receive itr v cpc will process return some time it could be delay no problem.
wait for communication from cpc.
or
make a call to c care.

tnks.
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