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How to solve traces digital signature issue.

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This query is : Resolved

Avinash Jeevan Dsouza (Querist)
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28 May 2019 Am getting below error message. Even though I have running emsigner and no proxy enabled. I have latest Java too. Can any one give me best solution. I could successfully digital signature few days back. Now am not able to do it.

"Error in establishing connection with TRACES Websocket Esigner. Please ensure that WebSigner Setup is installed and service is running on your machine and there are no proxies enabled on the browser while doing DSC activities"

C.A. Mayur J. Raiyani

C.A. Mayur J. Raiyani (Expert)
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29 May 2019 You can try the following
1. Close your web browser
2. Clear history and cache
3. After plug-in DSC, Open your digital signature software. E.g. WX Proxkey or ePass token manager
4. Manually open emsigner
5. manually stop emsigner and again open emsinger
6. Now login to TRACES

Recommended web browser is Chorme

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