How to resent password in it portal

This query is : Resolved 

23 August 2013 Dear experts,

Where we do not have control over the registered email, how shall we reset the password in incometaxindiaefiling.gov.in.

earlier we used to send an application to validate@incometaxindia.gov.in and the resent password is being sent the mail id from which such request is made.

now even on such request the department is sending new password to the registered email id.

Where we do not have control over the registered e-mail id what shall we do.

can we change the registered e-mail id without logging into the account.

please suggest

23 August 2013 In such case please contact to the e-filing administrator help line e-Filing : 1800 4250 0025

OM SAI SRI SAI JAI JAI SAI

23 August 2013 1)Not possible to change registered email id with out login to efiling website

2)you recommended to make a call to "efiling" help line centre and can seek guidence from them

3)if possible use forgot password option where you can reset password using "last year efiling acknowledgement number and bank account number

23 August 2013 dear experts,
thank you.
I have already called the helpline. They responded that they can only send the new password to the registered e-mail.
Is there any other way to get the password changed.

23 August 2013 Please ask them that you are unable to access that registered mail id as you forgot the password,,
.
.
and ask them to guide how to file return in this case


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