An e-commerce company owner is facing a delay in receiving their GST cash ledger refund, which includes TCS credits. Despite applying in July 2020 and having their application acknowledged and bank details verified, the refund status hasn't changed in 15 days. They are seeking advice on how long the GST department typically takes to process such refunds and how to contact their specific ward office for an update.
24 July 2020
Dear Sir/Mam, I am running a ecommerce company and every month I am receiving tcs credit as well as I am filling return of tcs credit in gst and the same tcs is credited in my gst cash ledger, i have not applied for cash ledger refund till June 2020, now in July 2020 I have applied for cash ledger refund, my application for gst refund has been acknowledged and bank name also verified by PFMS, but still I have not received any gst refund, kindly guide me in this, how much time more needed by GST DEPARTMENT to process the same because NO CHANGE IN STATUS OF ARN SINCE 15 DAYS.