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GST password locked

This query is : Resolved 
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(Querist)
16 June 2022 i wrongly typed password and it gets locked. now even after 3-4 days it is not unblocked. regarding otp on email do not know why it is coming too late and till then session gets expired. what to do? actually phone no given for otp is of consultant and they have now no connection with us.
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Aashok Kumar Sharma

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Aashok Kumar Sharma (Expert)
12 July 2024 To resolve a locked GST portal password, wait for the lockout period, reset your password, update your registered details, contact the GST helpdesk, and follow up if the issue persists. Ensure you have access to your GSTIN email account for prompt OTPs and keep your registered details updated to avoid future issues. Follow these steps to regain access to your GST portal account.
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