A user encountered an error in the ITR2 form regarding quarterly income for dividends, despite no lottery income. They suspected a technical issue with the ITDe form and inquired about updating to a new version without losing their entered data. It was confirmed that saved files from older versions are compatible with newer ones, resolving the need to re-enter information. Subsequent discussion indicated the issue might have been a broader program glitch, which was resolved by the IT department, allowing returns to be accepted even with the older utility.
30 September 2021
No entry in Income from Lottery, Crossword etc., but wants a breakup of the quarterly income in serial 10 where we have to show for the dividends. This seems to be a technical problem with the ITDe form. A new version has been released a few days back. Maybe this problem is fixed. Can I take a Final JSON back up and then download the new ITDe form? will I be able to load the entire form back again? I do not want to enter the whole thing all over again. Thanks.
01 October 2021
YES. That was a technical glitch, most probably removed in latest version DUv-1.0.17 released yesterday. You need not fill the form again, the saved file in earlier utility will automatically open in newer one.
01 October 2021
Thank you very much for your prompt response. Greatly relieved to learn that the new version will pick up the the filled portions. The utility is adding a fairly large amount for delayed submission of the IT Return although the dates have been extended till end December. Hope this is taken care of in the new version. Your comment will be greatly appreciated.
11 October 2021
It seems that the problem was not in the Utility but in the main program which was fixed by them.. On the 2nd October I tried again and the return was accepted without my making any change. Subsequently I finalised another return and it was accepted also. Both were using the old Utility and were stuck for many days with the same problem.