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E-invoice Forgot Password

This query is : Resolved 
Quick Summary
The '3011 - Data not found' error on the E-Invoice portal may occur due to data sync or portal issues. Clearing browser cache, trying another browser, verifying portal details, and contacting support can help resolve the password reset problem.

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(Querist)
01 April 2024 I am trying to reset my password on einvoice portal but everytime it says 3011- Data not found
I have enabled e invoicing and everything still it's the same
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Aashok Kumar Sharma

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Aashok Kumar Sharma (Expert)
06 July 2024 The "3011 - Data not found" error usually indicates a problem with data retrieval or synchronization between the portal and the database. To resolve this issue, clear browser cache and cookies, use a different browser or device, check your internet connection, verify the portal URL, contact the E-Invoice portal support team if the issue persists, and reset your password if necessary. By following these steps, you should be able to troubleshoot and resolve the "3011 - Data not found" error on the E-Invoice portal.
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