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E-invoice Forgot Password

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This query is : Resolved

Quick Summary

The '3011 - Data not found' error on the E-Invoice portal may occur due to data sync or portal issues. Clearing browser cache, trying another browser, verifying portal details, and contacting support can help resolve the password reset problem.

Arnav

Arnav (Querist)
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01 April 2024 I am trying to reset my password on einvoice portal but everytime it says 3011- Data not found
I have enabled e invoicing and everything still it's the same

Aashok Kumar Sharma

Aashok Kumar Sharma

(Expert)
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06 July 2024 The "3011 - Data not found" error usually indicates a problem with data retrieval or synchronization between the portal and the database. To resolve this issue, clear browser cache and cookies, use a different browser or device, check your internet connection, verify the portal URL, contact the E-Invoice portal support team if the issue persists, and reset your password if necessary. By following these steps, you should be able to troubleshoot and resolve the "3011 - Data not found" error on the E-Invoice portal.

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