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DIN reactivation

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This query is : Resolved

Pooja M (Querist)
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10 September 2026 A Director want to reactivate his old DIN (not in use since a few years). The mobile and email are old which he has no access too. When I am filling the new KYC form for reactivation (alongwith change in mobile number and email ID) it asks for DSC on form. I have to create his user profile to register the DSC. To create Business User ID, again I will require OTP on email and mobile which he is not able to access. In this situation what should I do to reactivate his DIN? Please help

Aashok Kumar Sharma online

Aashok Kumar Sharma

(Expert)
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10 September 2026 To reactivate a DIN when the old mobile and email are inaccessible, you must raise a support ticket/grievance on the MCA V3 portal with identity proofs to update the contact details at the backend, or route the update through an authorized professional account, allowing you to successfully complete DIR-3 KYC and DSC registration.

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