Demand Notice Clearance

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A user paid an income tax demand but encountered an error when trying to confirm the payment on the portal. Despite the challan appearing on other portals, the demand remains uncleared. The user is seeking advice on how long clearance typically takes, whether filing a revised return is necessary, and if escalating the issue to the AO via grievance is advisable without triggering scrutiny.

Haranath

Haranath (Querist)
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12 December 2021 Dear experts ,

I received a demand notice for the ITR AY2021-22 and I paid the demand amount through challan. But when I tried to respond in the portal received error message("any open challan with such details is not available in the database").
Challan reflected in the form26as and OLTAS portal as well.

Since the due date is approaching, I responded to the demand with option disagree and entered challan details in remarks section. But so far demand not cleared from the portal.

1) Once the demand responded, who reviews it and how long it takes to clear from portal ?.
2) If I file revised return now, does it clear demand from the portal ?.

Dhirajlal Rambhia

Dhirajlal Rambhia (Expert)
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13 December 2021 1. Usually it use to take 4/5 working days, but presently it is not responded due to up-gradation of the site.
2. No need to revise, just wait for any respond.

Haranath

Haranath (Querist)
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13 December 2021 Thanks for reply.
I responded to demand 1 month back and it still not reviewed yet. If I open any grievance, cpc suggesting me to file revised return.

Is it fine if I open any grievance to AO to clear it off ? Or does it initiate scrutiny?.

Dhirajlal Rambhia

Dhirajlal Rambhia (Expert)
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13 December 2021 Yes, you can file grievance to AO for clearing off the demand. No question of scrutiny for such matter.

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