Date of Birth is wrong in new Income Tax portal


This query is : Resolved 

Quick Summary
A user encountered an incorrect Date of Birth on the new Income Tax portal for a long-standing client. They were unable to edit it directly on the portal or within the ITR form. It was confirmed that this was a rare technical glitch in the new portal which has now been rectified. The recommended solution was to contact the helpdesk and raise a grievance.

(Querist)
14 July 2021 Hello Friends,

For a client, for whom I have been filing tax returns for more than a decade without any issue, the Date of Birth is wrong (by one day) in new Income Tax portal and there seems to be no way to edit it either on the portal or in the ITR. Please guide how to resolve. Thanks.


Deepa B (Expert)
15 July 2021 Such possibilities are very rare. But if it has actually happened kindly contact helpdesk and can also raise a grievance in the login.

11 October 2021 Yes, it was technical glitch in the new portal (for few assesses only).
The same has been rectified now.


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