A user encountered an incorrect Date of Birth on the new Income Tax portal for a long-standing client. They were unable to edit it directly on the portal or within the ITR form. It was confirmed that this was a rare technical glitch in the new portal which has now been rectified. The recommended solution was to contact the helpdesk and raise a grievance.
For a client, for whom I have been filing tax returns for more than a decade without any issue, the Date of Birth is wrong (by one day) in new Income Tax portal and there seems to be no way to edit it either on the portal or in the ITR. Please guide how to resolve. Thanks.