CR Transaction is on hold there is no response from bank

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This query is : Resolved

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A taxpayer is experiencing an issue where their self-assessment tax payment for AY 2023-2024 shows as 'on hold' with 'no response from bank' on the Income Tax portal, despite the amount being debited from their account 23 days ago. They have the BSR code and Challan number, and the payment details are confirmed in their bank history. They are seeking advice on the next steps to resolve this delay and get the payment status updated.

Vijay Kumar

Vijay Kumar (Querist)

19 July 2023 Hello Experts,
I am writing to bring to your attention an issue regarding a self-assessment tax payment(AY 2023-2024) that I made . I recently received communication(system generated one) from the Income Tax department regarding the status of my payment, and it appears that the transaction is on hold due to a no response from the bank.
under Generated Challans status showing as no response from bank and under Payment history I could see the details of payment done and Bank reference number. I do have BSR code and Challan no whcich shows about the payment more important is amount is debited from my bank acount it has been 23 days now still status is not reflecting in IT portal. please suggest next course of action for me..

Dhirajlal Rambhia

Dhirajlal Rambhia

(Expert)

19 July 2023 The details of payment made is being confirmed under Payment History, and challan with Bank reference number. Updating the details in other sites is getting delayed, but you need not worry. No need to respond to such system generated intimation.

Vijay Kumar

Vijay Kumar (Querist)

19 July 2023 Sure, thank you for the swift response.

Message likes : 1 times

Dhirajlal Rambhia

Dhirajlal Rambhia

(Expert)

19 July 2023 My Pleasure.

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