Could not log into SSP Portal

This query is : Resolved

Meenakshi . S (Querist)
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11 February 2021 Hi.
I completed my pending final papers in this November 2020. From then on i could not log into my SSP portal. I contacted the phone number given but they are not answering the calls. I also mailed them a couple of times. even then no reply. I have to complete my advanced itt and gmcs. Can I join without ssp portal. My validity of final registration ends on January 2021. I read a notification that icai has extended the validity for one more year. Is that applicable to me. Please clarify.

Aashok Kumar Sharma

Aashok Kumar Sharma

(Expert)
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06 July 2024 It sounds frustrating that you're unable to access your SSP (Self Service Portal) and are facing challenges with contacting ICAI (Institute of Chartered Accountants of India). Here are some steps and clarifications based on your situation:

1. **SSP Portal Access:**
- If you're unable to log into your SSP portal and have tried contacting ICAI through phone calls and emails without success, it's important to persist in your efforts. Continue trying to reach them via phone during their working hours and send follow-up emails.

2. **Advanced ITT and GMCS Completion:**
- Advanced ITT (Advanced Integrated Course on Information Technology and Soft Skills) and GMCS (General Management and Communication Skills) are mandatory courses for CA candidates. Typically, registration for these courses is managed through the SSP portal. Without access to SSP, you might face challenges in registering for these courses.

3. **Validity Extension:**
- ICAI has indeed provided extensions for various deadlines and validity periods due to the COVID-19 pandemic. If your final registration validity was supposed to end in January 2021, and considering you completed your final papers in November 2020, you may be eligible for the extension of validity.

4. **Next Steps:**
- **Keep Trying to Contact ICAI:** Continue trying to contact ICAI through their official phone numbers and email addresses. Persistence is key, especially during periods of high demand or limited staffing.

- **Check ICAI Notifications:** Regularly check ICAI notifications and announcements on their official website or through their official communication channels (email, newsletters) for updates regarding validity extensions or any alternative procedures for SSP access.

5. **Seek Professional Advice:** If you're unable to resolve the issue independently, consider seeking advice from a local ICAI branch office, or consulting with a senior member or mentor who may have experience navigating similar situations.

Given the circumstances, the extension of validity should provide some relief, but it's crucial to resolve the SSP access issue promptly to ensure you can register for and complete the required courses within the extended timeframe.

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