Console file downloading errors

This query is : Resolved 

13 July 2014 I tried so many ways,but i can"t download the console file from traces website, error shows like that "more than valid pan deductee are their"
I was given full imformation
RECEIPT NO-
BRS CODE
DATE
CHALLAN NO-in this challan one challan one deductee is their
AMOUNT
pan no

But every time same error appears,please kindly rectifity my problem.

13 July 2014 Please kindly solve my problem

19 July 2014 please kindly tell me the process of download justification report in traces website,please any one help me



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