Advance Tax credit not given

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An individual's advance tax payment for the assessment year 2011-2012 was not credited when processing their return of income, leading to an incorrect demand. After raising a grievance, they were advised to file a rectification application. However, they cannot find an online option for this and are unsure whether to submit a manual application to their jurisdictional officer.

T.N.Reddy

T.N.Reddy (Querist)
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09 August 2024 Sir, for the Asstt.Year 2011-2012, one of the advance tax payment was not given credit while processing the ROI under 143(1), hence, there was a demand to that extent. We have raised the Grievance to the extent and in the resolution we are informed that “ you are requested to file the rectification application along with supporting documents for taking necessary action” is what the massage received. When we check the same in the income tax portal, no such enabling option is made, so, now what to do ? or do we have to make an application in manual to the Jurisdictional Officer or how to proceed sir.