Common problems of MCA with solution

CS Ankur Srivastava , Last updated: 19 April 2016  

W.e.f. 27th March, 2016 MCA portal is under unconsciousness stage. Stakeholders are not able to even login, sign, prefill, upload, prescrutiny check of forms. Unnecessary cookies related solutions are being suggested by the MCA.             

Efforts should be made to make this portal most user friendly so that stakeholders may easily make compliances and necessary working may be done at a shorter span of time. Every working of data management or back end work should be completed before implemented it on the portal.

Testing should not be done at the cost of stakeholders convenience. Whenever these kind of system problem arises, huge number of filing delayes. At this point of time when we are taking about Startup and Make in India, Digital India these sort of technical problems should be avoided even when it will affect the entire Corporate World.

We have to suffer every year at the time of Annual Filing when the filing loads increases on the portal it crashes. It is new thing or unexpected thing? When everyone knows that at that period the load on the portal will increase, proper arrangements should be done in advance but stakeholders have to co-operate with the system congestion problem. Professionals have to work on odd hours to co-operate with it.

This is a request on behalf of entire corporate world and on behalf of all the stakeholders of the MCA portal to :

1. Not change the service provider agency at a regular interval of time;

2. Please consider the system load at its peak and make suitable arrangement to deal with it;

3. All changes should be first examined and then applied on the main portal of the MCA;

4. Required system maintenance work should be completed with the closure of MCA portal. But when it is on working phase, it should work properly;

5. MCA portal should be user friendly and operation should not be changed as each and every stakeholder is not so computer savvy and tech guy. This portal is being handled by the senior citizens and new professionals as well. Even the number of seniors and new user are much larger than the medium term users who may rapidly adhere the changes in the operations.

Ministry of Corporate Affairs has issued a list of common problems which are being currently being faced by the stakeholders and its solution for the convenience of the stakeholders. The details of which are given below and Stakeholders are requested to make note of the following common queries.

Stakeholders are also requested not to raise duplicate Helpdesk tickets.

1. Which eforms can I file as attachments with GNL-2?

Annual filing eforms under the Companies Act, 1956 viz. 23AC/ACA, 23AC/ACA-XBRL, 20-B, 21-A, Form 66, I-XBRL, A-XBRL, 23B, 23C and 23D would be made available shortly for filing purposes. Users are requested not to file these forms as attachments with GNL-2 eforms.

2. How can I file CRA-4 and Refund eforms as they are not available on

The CRA-4 (Companies Act, 2013) and Refund eforms would also be made available shortly for filing purposes. Stakeholders may kindly take note and plan accordingly.

3. My account is debited on making online payment; however, corresponding challan/receipt is not generated and system does not allow filing of the form again. What should I do next? OR The payment was made but the SRN status is ‘Pending for Payment’ or ‘Not Paid’. What

should I do next?

You need to cancel your SRN. On cancellation, the payment would be reversed by the bank.

The filing can be re-initiated immediately.

MCA has issued a circular wherein it has been decided to relax additional fees payable on eforms which are due for filings by companies between 25th March to 30th April ‘16. However, no such waiver of additional shall be applicable if such due forms are filed after 10th May 2016.

To cancel an SRN, do the following:

1. Login to the MCA21 application.

2. Click the MCA Services tab. The list of MCA Services is displayed.

3. Click the SRN / Transaction Status menu. The Track SRN Status page is displayed.

4. In the SRN field, enter the SRN to be cancelled and click Submit. The SRN details are displayed.

5. Click the Cancel SRN link available for the SRN. The Track SRN page will be displayed with SRN filled in the SRN field.

4. I am unable to upload the eform again after cancelling the SRN. How can I upload the eform after cancellation of SRN?

The same eform cannot be uploaded ‘As-Is’. You need to modify the eform, complete the Pre-scrutiny and then try to upload the form again. Please ensure that the latest version of the eform is downloaded from MCA21 portal.

5. The payment challan was generated but the total of fees shown is incorrect. How can I get the challan / receipt with correct amount?

The issue has been fixed and stakeholders are requested to download the corrected challan / receipt from “Track Payment Status / Track SRN Status” service on the MCA21 portal.

6. How can I upload linked eforms?

Incorporation forms in the new MCA21 portal need to be linked filed. You are required to select multiple eforms while uploading the form. Steps for linked filing of incorporation forms (INC-7, DIR-12, INC-22, URC-1) are as following:

1. Login to the MCA21 application.

2. Click the MCA Services tab. The list of MCA Services is displayed.

3. Under e-filing, click the Upload eForms menu. The Upload eForms page is displayed.

4. Click the eForm Upload button/link. The eForm Filing page is displayed

5. Click on normal filing or resubmission SRN as the case may be.

6. Check the Linked Forms option

7. Click the Browse button to navigate and select the eform to be uploaded. To upload linked eforms, click the Add more linked eForms button. Click the Browse button that appears in the second row, to navigate and select the linked eform to be uploaded. Follow similar process to upload more linked eforms. You can select upto 10 linked eforms.

8. Click the Upload button. In case you selected multiple linked eforms, all eforms will be uploaded in one go.

9. The pre scrutiny checks happens and after successful upload the SRN of the uploaded eForm will be displayed to the user.

10. The user will have an option to either make a payment soon after form upload or later

11. Click thee Pay Fee button. The fee details screen will be displayed.

12. The Payment Options page is displayed.

13. Select the desired payment option making payment of Fee. Make the payment. SRN is generated and displayed.

14. After you make the payment, a transaction receipt/acknowledgment is generated.

7. I could not resubmit my company eforms as the eform was not available in the portal/ I faced technical issues with the MCA21 portal. What are the timelines for resubmission of Company eforms?

The provision to extend resubmission due date has been made. The stakeholders will be allowed to resubmit the eform until 10th May 2016, in case the resubmission due date was between 25th March and 30th April 2016.

8. The name approval letters has expired for my proposed company. However, the Company formation process is not yet completed. Do I get another name approved?

If the company name was approved and the name expired between periods 25th March to 30th April 2016, the Name reservation date is extended for you till 10th May 2016.

Published by

CS Ankur Srivastava
(Company Secretary & Compliance Officer)
Category Corporate Law   Report

1 Likes   27210 Views


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