India's Big Move: New Phones with Non-Removable Government Cybersecurity App



Quick Summary
India's Telecom Ministry has mandated that all new smartphones sold in the country must come with the government's Sanchar Saathi cybersecurity app pre-installed. This app cannot be disabled or uninstalled by users. It aims to combat telecom-related cyber threats by allowing users to report suspicious calls, verify IMEI numbers, and block lost or stolen devices, significantly aiding in the recovery of phones and the termination of fraudulent connections.

India's Telecom Ministry has issued an order that all new smartphones sold in India must come pre-installed with a government-developed cybersecurity app called Sanchar Saathi.

For phones already on sale or in users' hands, makers will have to push the app through software updates.

Most important thing is that - once installed, users cannot disable or uninstall the app.

India Mandates Pre-installed Cybersecurity App on New Phones

The Sanchar Saathi app is meant to tackle telecom-related cyber-threats: it enables users to report suspicious calls, verify IMEI numbers and block lost or stolen devices via a central registry.

Since its launch in January with more than 5 million downloads, the app has blocked over 3.7 million lost or stolen phones and terminated over 30 million fraudulent connections, contributing to cyber threat prevention and helping the police track stolen devices. 

 

According to government data, since its launch, the app has already helped people to recover over 700,000 lost phones including 50,000 in October alone.

The order was issued on 28th November  2025. 

 

Smartphone makers have only a 90-day window to ensure that all new devices coming after this period are preloaded with Sanchar Saathi. 

Overall, the government's aim is to boost cyber safety, reduce scams, misuse of networks and combat the black market for counterfeit and stolen phones by making this cybersecurity app universally available on new smartphones sold in India. 

FAQ :

Sanchar Saathi is a government-developed cybersecurity app designed to tackle telecom-related cyber threats, enable users to report suspicious calls, verify IMEI numbers, and block lost or stolen devices.

No, once installed, users cannot disable or uninstall the Sanchar Saathi app.

The government's aim is to boost cyber safety, reduce scams, prevent misuse of networks, and combat the black market for counterfeit and stolen phones by making this app universally available.

Since its launch in January, the app has blocked over 3.7 million lost or stolen phones, terminated over 30 million fraudulent connections, and helped recover over 700,000 lost phones.

Smartphone makers have a 90-day window from the order date of 28th November 2025 to ensure all new devices are preloaded with Sanchar Saathi.




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