Active customers doubled on digital channels from 3.4 crore in FY 2019-20 to 7.6 crore in FY 2020-21

Last updated: 28 July 2021

Nearly 72% of financial transactions of PSBs done through digital channels Active customers doubled on digital channels from 3.4 crore in FY 2019-20 to 7.6 crore in FY 2020-21 Financial transactions undertaken through home and mobile channels increased from 29% in FY 2018-19 to 76% in FY 2020-

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