UPI Charges Applies Above Rs 2000 Payment: Will You Get Full Refund After Cancellation?



UPI Charges on payment above ₹2,000 was scheduled to be introduced from 15th October 2026. However, National Payments Corporation of India (NPCI) postponed the implementation due to the festive season but there is no confirmation yet about the revised date.

UPI Charges Applies Above Rs 2000 Payment: Will You Get Full Refund After Cancellation

UPI MDR Rules for Payments Above ₹2,000

NPCI has introduced a revised Merchant Discount Rate (MDR) on selected merchant transactions. The charges include:

Transaction Category Proposed MDR
Merchant payments (P2M) up to ₹2,000 Nil
Merchant payments (P2M) above ₹2,000 0.40%
Payments of ₹75,000 and above Maximum ₹300
Railways, fuel, telecom, insurance etc. Above ₹2,000 Flat ₹5
Mutual funds, securities and stockbroking Above ₹2,000 0.02%, capped at ₹300
Small Merchants (P2PM Category) Up to ₹1 Lakh per month Nil

Who will pay the UPI MDR charges: customers or merchants?

The proposed MDR will be borne by eligible merchants and not the customers. Merchants cannot charge from customers as a UPI transaction fee.

Will The Customer Get a Full Refund After Cancelling a UPI Payment?

Customers are generally expected to receive the full amount paid, subject to the merchant's applicable cancellation and refund terms.

For example: If a customer purchase a Mobile Phone amounting: ₹50,000

 
  • Applicable MDR at 0.4%: ₹200
  • Amount paid by customer: ₹50,000
  • Expected customer refund: ₹50,000

As MDR will be borne by eligible merchants, it should not be deducted from the customer's refund.

 

Will Merchants Get the MDR Amount Back?

This is where the issue becomes complicated.

If a customer cancels an order after successful payment, the merchant may have to refund the entire purchase amount while absorbing the original MDR.

The current framework does not clearly explain whether MDR will be reversed in cases of full refunds or partial refunds.

For businesses dealing with frequent cancellations and product returns, this could increase payment processing costs.




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I write about Income Tax, GST, TDS, RBI updates, government schemes, and personal finance in India. My focus is on simplifying complex tax and compliance topics into easy-to-understand guides that help readers stay updated with the latest financial rules, investment options, and regulatory changes.

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