How to resolve issues on Digital Learning Hub portal ICAI?

Hello all!  Hope you all are doing well and safe at home.

To sharpen the skills of members ICAI come up with online courses and publication. The publication was already available at the ICAI site but in different places. So to give a solution to the problem of searching for material at different places. A portal has been designed with the name Digital Learning Hub (DLH) learing.icai.org . But some peer friends are facing issues in accessing the courses and materials available with the portal.

So here I come with the solution of issues commonly faced.

Q1. What are System requirements and browser settings for accessing DLH?

Ans.

1. Mozilla Firefox (Latest version): Some courses are not accessible on Internal Explorer and even Chrome so I suggest you use Mozilla Firefox.
2. The latest version of Java
3. Adobe Flash Player (For some courses it is required)
4. Allow pop up for this site.

This is the only requirement for this portal. I think this will help you to access the course.

Q2. How to Login on DLH Portal?

Ans. You can log in on this portal by using the user ID and Password of the SSP portal.

Q3. How to access course/publication?

Ans. Subscribe the course you want to access. After subscribing it will be available to My Dashboard tab. Go to My Dashboard.  Click on the arrow appearing in the right side of Course Name. then again click on drop down line appeared there. Now the Launch button will appear. Click on launch. The course will open in New window. So make sure Pop up is unblocked for this site. If Blocked then allow the pop-up.

Q4. What about CPE hours, will it be allowed?

Ans.  CPE hours are allowed for some courses. Which will be automatically credited. You need not to claim it manually. you can see CPE hours on cpeapp.icai.org. Login to your account. You can see it in unstructured attendance under the attendance tab.

These were the common queries that I came to know while accessing the courses. If you have others then let me know.

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