How to resolve issues on Digital Learning Hub portal ICAI?



Quick Summary
The ICAI has launched the Digital Learning Hub (DLH) portal to make online courses and publications easily accessible. However, some members have encountered issues accessing the site. This guide provides solutions to common problems, including recommended browser settings, how to log in using SSP credentials, and the steps to subscribe to and launch courses. It also clarifies how CPE hours are credited for eligible courses.

Hello all!  Hope you all are doing well and safe at home.

To sharpen the skills of members ICAI come up with online courses and publication. The publication was already available at the ICAI site but in different places. So to give a solution to the problem of searching for material at different places. A portal has been designed with the name Digital Learning Hub (DLH) learing.icai.org . But some peer friends are facing issues in accessing the courses and materials available with the portal.

So here I come with the solution of issues commonly faced.

Q1. What are System requirements and browser settings for accessing DLH?

Ans.

ICAI Digital Learning Hub: Solutions to Common Issues
  1. Mozilla Firefox (Latest version): Some courses are not accessible on Internal Explorer and even Chrome so I suggest you use Mozilla Firefox.
  2. The latest version of Java
  3. Adobe Flash Player (For some courses it is required)
  4. Allow pop up for this site.

This is the only requirement for this portal. I think this will help you to access the course.

Q2. How to Login on DLH Portal?

Ans. You can log in on this portal by using the user ID and Password of the SSP portal.

Q3. How to access course/publication?

Ans. Subscribe the course you want to access. After subscribing it will be available to My Dashboard tab. Go to My Dashboard.  Click on the arrow appearing in the right side of Course Name. then again click on drop down line appeared there. Now the Launch button will appear. Click on launch. The course will open in New window. So make sure Pop up is unblocked for this site. If Blocked then allow the pop-up.

 

Q4. What about CPE hours, will it be allowed?

Ans.  CPE hours are allowed for some courses. Which will be automatically credited. You need not to claim it manually. you can see CPE hours on cpeapp.icai.org. Login to your account. You can see it in unstructured attendance under the attendance tab.

 

These were the common queries that I came to know while accessing the courses. If you have others then let me know.

Don't forget to give feedback.




About the Author

Expert

I am a practicing Chartered accountant. Serving theknowledge to the seekers and helping them. I am a blogger, writer and poet by passion.

Comments :

Related Articles


Loading


Popular Articles





CCI Pro

CCI Articles

submit article


Company
16 September 2026
Internal Audit - Team Lead

Consulting & Beyond

Chennai

CA

View Details
Company
06 October 2026
Assistant Manager - Audit and Compliance

Ravi K Jain & Co

Noida

Others

View Details
Company
08 October 2026
Accounts and Tax Associate

POOJA R TELI & CO

Pune

CA Inter

View Details
Company
15 September 2026
Client-site CA associate

Aditya Muley and Co

Mumbai

CA

View Details
Company
ARTICLESHIP 16 September 2026
Article Assistant

MANUJ SHARMA AND COMPANY

Noida

CA Inter

View Details
Company
ARTICLESHIP 18 September 2026
Industrial Trainee

Twenty Point Nine Five Ventures Private Limited

Noida

CA Inter

View Details
Company
26 September 2026
Chartered Accountant

pushpganga ventures

Pune

CA

View Details
Company
08 October 2026
Account Executive

Elite Taxation

New Delhi

CA Foundation

View Details