The Securities and Exchange Board of India (SEBI) has introduced a strengthened Investor Grievance Redressal Mechanism, effective from July 1, 2022. This new framework mandates that disputes between members and clients related to stock exchange transactions must first be referred to the Investor Grievance Redressal Committee (IGRC) or the stock exchange's arbitration mechanism before pursuing other legal avenues. If a complainant is unsatisfied with the IGRC's recommendation, they have three months to file for arbitration.
In order to protect the interests of investors insecurities and to promote the development of, and to regulate the securities market, Securities and Exchange Board of India (SEBI)vide Circular No. SEBI/HO/MIRSD/DOS3/P/CIR/2022/78 dated 03rdJune 2022 has issued notification related to Investor Redres
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FAQ :
The main aim is to further strengthen the Investor Grievance Redressal Mechanism to protect investor interests and promote the development and regulation of the securities market.
The new framework is applicable with effect from July 01, 2022.
For disputes of a civil nature, the complainant or member shall first refer the complaint to the IGRC and/or to the arbitration mechanism provided by the Stock Exchange.
A complainant who is not satisfied with the recommendation of the IGRC shall avail the arbitration mechanism of the Stock Exchange for settlement of complaints within three months from the date of the IGRC recommendation.
No, for arbitration applications received without going through the IGRC mechanism, the limitation period for filing arbitration shall be governed by The Limitation Act, 1963.